How your online consultation works:
Select up to four diamonds for your consultation.
Sign-up for a free consultation at a time convenient for you.
Get access to HD videos and 20x magnification images.
Review exclusive reports with a trained gemologist.
Do I need to prepare for a consultation?
After you've selected up to four diamonds for your consultation you're just clicks away from receiving an expert consultation – all at no charge. No other preparation is necessary.
What happens during my consultation?
A non-commissioned gemologist will review each of your chosen diamonds with you, providing enhanced videos and rich reports. Your gemologist can help you decide which diamond to buy or recommend an entirely different diamond based on what matters most to you.
Do I need to be a diamond expert to talk with a gemologist?
Absolutely not. Our gemologists are here to help you find the right diamond whether you're new to the Four Cs or immersed in the details.
How long will it take to schedule a consultation?
Most Virtual Gemologist sessions can be scheduled for the same or next day.
How is Ritani able to offer images of each individual diamond?
We have a patent on our method of showing highly detailed diamond imagery via the web to you, our customer. Because we own our inventory, we have direct access to all of our diamonds and use state-of-the-art imagery to highlight the differences between the diamonds you select.
What if I need to reschedule?
No problem at all. Just call Ritani's Virtual Gemologist customer service at 1.888.202.0804
I have another question.
Start an online chat with a Ritani Customer Service Representative.
Find out how to recognize a diamond with the most sparkle using the four Cs of diamond quality.Learn about diamonds
Ritani experts are available to answer your questions and deepen your understanding of diamond quality.
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