FAQ

FAQ

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. Do I need to prepare for a consultation? No. After you sign up the Ritani Gemologist will receive a list...

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. Are Ritani diamonds ethically sourced? Yes, Ritani has long-standing relationships with our diamond and metal suppliers. These companies share our...

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. How will I receive my order? We will ship your order free of charge via FedEx® Priority Overnight. Your package...

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. After I find something I want on Ritani.com, can I see it at a local jeweler? Yes. Only with Ritani...

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. After I find something I want on Ritani.com, can I see it at a local jeweler? Yes. Only with Ritani...

The method you use to measure a ring size depends on a few tactics, including who you are buying for, and how much information you already know about your desired ring. If seeking your own ring size, choose from the following three methods: Ring Size Chart  Use our free ring sizing...

Insuring your fine jewelry is an important part of keeping it safe and protected through the years to come. While coverage between insurance companies varies, typical policies will cover theft, loss, and damage to your jewelry or engagement ring. Because jewelry often has a high value, both monetarily and...

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. What happens if I don’t like the jewelry I order? Simply call us at 1-888-202-0801, and we will help you...