FAQ

FAQ

We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions. What happens if I don’t like the jewelry I order? Simply call us at 1-888-202-0801, and we will help you...

We tend to insure the most expensive things we own, such as our cars or our homes. But what about our jewelry? Jewelry insurance is an unknown concept to many people, even though an engagement ring is among one of the most expensive things you will buy or own in...

Pear shaped diamonds have always been a unique and brilliant way to symbolize true love. Hollywood actor Richard Burton once paid $1.1 million for a 69-carat, pear-shaped diamond cut by famous jeweler Harry Winston and presented it to his wife Elizabeth Taylor, the academy award winning actress and fashion icon. The...

If there’s one concrete symbol of your love and devotion for your partner, it’s your rings. Engagement and wedding rings are an important way to show the world and each other how much you care. They’re a huge investment — both emotionally and financially — which is why it’s...

Though most diamonds on the American market are graded by one of two organizations - The Gemological Institute of America (GIA) or The American Gem Society (AGS or AGSL) - there are many other organizations that offer diamond grading services. You may have seen diamonds featuring certifications from organizations like...

1. What is palladium? Palladium is a silvery-white precious metal that looks similar to white gold and platinum. Part of the platinum group metals (PGMs), it is rare, durable, lightweight and hypoallergenic. Named after an asteroid called Pallas (and rooted in Greek mythology), this metal can be a great option for engagement...

Looking to activate your warranty? Contact Customer Care Lifetime Warranty At Ritani, we stand behind the quality of our jewelry. We spend hours, sometimes even days crafting our pieces. We offer a free lifetime warranty on all Ritani engagement rings and wedding bands in the unlikely event of a manufacturing defect. Under...

Ritani's Diamond Price Match Guarantee* gives you the confidence that you're paying the best price for your diamond. With Ritani's direct access to the world's leading diamond sources we can offer you exceptional value. Price matching: Simply contact us at 1.888.9RITANI with your diamond quality and price specifications. A Ritani...