Ritani Warranty and Appraisals Information

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Lifetime Warranty

At Ritani, we stand behind the quality of our jewelry. We spend hours, sometimes even days crafting our pieces. We offer a free lifetime warranty on all Ritani engagement rings and wedding bands in the unlikely event of a manufacturing defect. Under this warranty, we will repair or replace your engagement ring or wedding band at no cost to you.

This warranty does not apply to designer collections carried by Ritani, only rings under the Ritani label.

You have 45 days from the time of purchase to activate your warranty.

Our warranty includes the following services:

Free Ring Resizing

It’s normal to not get your partner’s ring size right the first time. Ritani offers one free ring resizing within the first year of purchase. Eternity bands are not included as a part of our free ring resizing. Just call one of our Ritani Customer Service Representatives and we’ll take care of the rest.

Free Center or Side Stone Tightening

Sometimes, the prongs holding your diamond can become loose due to the wear and tear of everyday activities. This is not a reflection of poor craftsmanship – a ring worn regularly is more likely to become damaged. It’s important to keep your center and/or side stones tight so that they don’t fall out.

Complimentary Ring Cleaning

We offer complimentary ring cleanings for life with your engagement ring purchase. You don’t need to ship the ring back to us – just visit your local Ritani partner jeweler. We recommend getting your ring cleaned at least twice a year to maintain its sparkle.

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Precious Metal Preservation

Precious metals require some maintenance over time to preserve their quality. Rhodium plating is a useful way to keep your precious metals protected. We recommend rhodium plating your jewelry every 3-5 years to keep it from becoming scratched or tarnished. Ritani offers complimentary rhodium plating once a year – all you have to do is pay for shipping. Contact a Ritani Customer Service Representative to arrange for your ring to be plated.

Your warranty is void if:

  • Ritani determines that the product has been worked on or repaired by any party other than Ritani or an authorized Ritani jeweler, or if the product forwarded to Ritani is not manufactured by Ritani
  • You have not registered your warranty on Ritani.com
  • You are missing proof and date of purchase
  • You are missing a valid warranty return authorization number

What’s the difference between a warranty and insurance?

An insurance plan and a warranty are not the same thing. Learn the differences between a jewelry warranty and insurance plan here so you can properly protect your jewelry.

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Why You Need Jewelry Insurance

It’s important to protect your expensive and sentimental pieces in case of loss or theft.

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Free Appraisals

Every piece of diamond jewelry comes with a detailed appraisal from an unbiased certified gemologist. An appraisal is a certification and confirmation of your diamond’s quality. You’ll also need to know the value of your purchase for insurance purposes so that you can protect your jewelry.