We're available to help you at any time. Please do not hesitate to call or chat with one of our customer service representatives. Here are some of our most popular questions.
Yes, Ritani has long-standing relationships with our diamond and metal suppliers. These companies share our same standards and volunteer to abide by the international guidelines to help track diamonds and ensure they are ethically sourced. For more information read about our Ethical Sourcing.More
At any given time, Ritani has many customers shopping the site, and someone else may be considering and actually purchase the same diamond you are considering. If you would like assistance finding a similar diamond you can call a Ritani Customer Service Representative. Another option is to use the "Find Similar" button on the detail page for each sold diamond. Click this button and you'll see several suggestions for diamonds that are very similar to the diamond you had been considering.
Once a diamond or engagement ring has captured your attention, request a "Free In-Store Preview" at a Ritani jeweler near you. Just add the diamond to your shopping cart and look for the "Free In-Store Preview" option during checkout.
Ritani rings are made by master jewelers in Ritani's New York manufacturing facility. With decades of experience, our jewelers are masters of their art. They take great care in hand-crafting each ring for maximum quality and sparkle.
Once you order a ring, the finished ring will ship either to you or your local Ritani jeweler within 3-7 days. Each rings specific availability date is messaged on its 'detail' page. All Ritani items ship free via FedEx® Priority Overnight and are tracked and insured right to your door. Additionally, you'll receive an email notification with access to complete tracking information as your order goes through each step in the delivery process.
Ritani is happy to offer one free ring resizing within the first year of purchase. Just call one of our Ritani Customer Service Representatives and we'll take care of the rest.