Try at Home Terms & Conditions
Ritani offers a convenient ten (10) day Try at Home program to help you choose the perfect engagement ring. Simply choose three (3) sample setting styles from our Try at Home collection and we will ship them via USPS to you. You will also receive a pre-paid return shipping label.
We cannot ship outside of the U.S. at this time. Only one (1) Try at Home box per customer/address at a single time. We allow a maximum of one (1) complimentary Try at Home box per customer/address.
Each sample ring is made from sterling silver and is set with high-quality cubic zirconia stones. Sample rings cannot be customized. While our sample settings reflect the overall style of our rings, they do not embody the true quality or craftsmanship of a Ritani ring.
To ensure the rings are returned in the same condition they were received, we will charge your preferred method of payment a $150.00 USD fee. This payment is used as a guarantee if the sample rings are not returned. Providing the home try-on package is returned with all samples in original condition, your $150 charge will be refunded to the original method of payment.
When you use our Try at Home program, you agree to return all sample settings to us in their original condition using the prepaid return label and packaging we provide. Your refund will not be returned if the try-on period ends and sample settings are not returned, or if they are returned damaged. This also applies to sample settings that are lost or stolen.
If your home try-on period ends on a weekend or holiday, just drop the return package to your local USPS office on the next available business day.
Have a question? Please contact us at 1-888-9RITANI or chat now.