Fully Insured, Free Shipping Via Fedex Priority Overnight Shipping
Once your product has been handcrafted, Ritani offers complimentary shipping on all jewelry shipped in the U.S. via FedEx® Priority Overnight and to Canada via FedEx® Express Shipping. A signature will be required at delivery.
You'll rest assured knowing precisely what day your order will arrive. If you wish, you can also follow every step it takes along the way with detailed order tracking.
30-Day Returns at Your Door
Our hassle-free, 30-day return policy is part of our commitment to taking care of you every step of the way. If you are not satisfied with your Ritani purchase for any reason, orders can be returned within 30 days of delivery to your home or partner store—we will gladly arrange to have it collected at your door.
Our Return Policy Also Includes:
Free return insurance - you're 100% covered from when it leaves your hands until it arrives at our door.
Zero cost - FedEx return shipping is pre-paid and there are no restocking fees.
Scheduled pick-ups - we'll schedule a FedEx pick-up at your home or office so you don't have to add an errand to your list.
To return a Ritani purchase, call Ritani customer service at 1.888.202.0801.
Custom eternity rings, or those that have been modified, cannot be returned or exchanged. These items are Final Sale.
Engraved jewelry items (excluding wedding and engagement rings) cannot be returned. These items are Final Sale.
Any special orders or custom requests (excluding wedding and engagement rings) cannot be returned. These items are Final Sale.