Domestic Shipping

Fully Insured, Free Shipping Via Fedex Priority Overnight Shipping

Once your product has been handcrafted, Ritani offers complimentary shipping on all jewelry shipped in the U.S. via FedEx® Priority Overnight and to Canada via FedEx® Express Shipping. A signature will be required at delivery.

You'll rest assured knowing precisely what day your order will arrive. If you wish, you can also follow every step it takes along the way with detailed order tracking.

Discreet Packaging

Your order will arrive in a discreetly marked package so your secret will be safe. Every piece of Ritani jewelry comes in a tasteful gift box that will make the presentation that much more amazing.

Ship to an Alternate Address

If necessary, Ritani is able to ship your order to an alternate destination. For security, the shipping address for orders valued over $1000 must be on file with your credit card. Simply call the issuing bank for your credit card and provide them with your alternate shipping address. You can also have your order shipped to a Free In-Store Preview partner jeweler where you can pick it up at your convenience.

Buy Online, Pick Up In-Store

Whether you need to absolutely preserve a surprise, or just want added peace of mind, you can ship any item over $500 to one of our partner jewelers free of charge.

Returns at Your Door

In the unlikely event you want to return an item, we will gladly arrange to have it collected at your door.

For Military Personnel

We ship for free to our service men and women to any APO, FPO, or DPO address. Simply list your city as APO, FPO, or DPO and your state as AA, AE, or AP, along with your 5-digit zip/postal code for free delivery via USPS.

Use the following codes:

AE for Canada, Europe, Middle East, and Africa

AP for Pacific

AA for South & Central America

Returns

30-Day Returns at Your Door

Our hassle-free, 30-day return policy is part of our commitment to taking care of you every step of the way. If you are not satisfied with your Ritani purchase for any reason, orders can be returned within 30 days of delivery to your home or partner store—we will gladly arrange to have it collected at your door.

Our Return Policy Also Includes:

Free return insurance - you're 100% covered from when it leaves your hands until it arrives at our door.

Zero cost - FedEx return shipping is pre-paid and there are no restocking fees.

Scheduled pick-ups - we'll schedule a FedEx pick-up at your home or office so you don't have to add an errand to your list.

To return a Ritani purchase, call Ritani customer service at 1.888.202.0801.

Please Note:

Custom eternity rings, or those that have been modified, cannot be returned or exchanged. These items are Final Sale.

Engraved jewelry items (excluding wedding and engagement rings) cannot be returned. These items are Final Sale.

Any special orders or custom requests (excluding wedding and engagement rings) cannot be returned. These items are Final Sale.