Diamond Buy-Back Program
Ritani Reclaim
We’ve started this diamond buyback program for customers that no longer want or need their diamonds. Please email care@ritani.com with your diamond certificate number. A Ritani gemologist will reach out to you within 48 hours with the next steps.
We offer immediate cash back for your used diamond or a Ritani Credit Value to use on our site at your own discretion or towards another diamond purchase.
At this time, we only accept diamonds that are at least 1 carat. Diamonds must be GIA or AGSL certified to qualify for Ritani Reclaim. Lab grown diamonds are not applicable to this program. We reserve the right to decline any diamond submission request.
Frequently Asked Questions
What if my diamond is still in its setting?
You can either have the diamond removed from its setting at a jeweler and ship it to us as a loose diamond, or we can remove the diamond in our White Plains factory and send you back your setting.
Do you buy lab diamonds?
At this time, we are only buying natural, earth-grown diamonds.
Is my diamond shipment insured?
You will receive a FedEx shipping label for your package that guarantees your shipment is 100% insured from your door to ours.
Will my diamond be safe in your facility?
Your diamond will be processed in a secure facility filled with security cameras. You can rest assured that your diamond will be safe. Your diamond will be fully insured, even inside our facility.
How soon will I receive payment for my diamond?
You will receive payment for your diamond in seven business days.
What if I decline to sell my diamond once it’s been appraised by Ritani?
If you no longer wish to sell your diamond, we will mail it back to you for free.
