Stylist Picks
Only engagement rings and wedding rings are covered by the warranty. Jewelry is not covered.
If a piece of jewelry needs to be repaired, it should be sent to us for an assessment. If there are any fees, the customer will be notified of the cost prior to any work being done. Once the fee(s) are approved, our team will proceed with the repair. Please contact customer service at 1-888-9RITANI or chat now for assistance.
We offer screw-back earrings at an additional cost. Please contact customer service at 1-888-9RITANI or chat now to request screw-back earrings.
We cannot resize fashion rings. We advise that you make sure it fits your finger within the 30 day return period. We would be more than happy to exchange it for you.
Ritani would be delighted to create your dream piece of jewelry. Please note that custom jewelry is non-returnable. To get started on your custom piece of jewelry, please contact customer service at 1-888-9RITANI or chat now.