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1. Try it before you buy it

We want to make sure you get exactly what you want. To make sure there are no surprises along the way — well except for the big one — we’ve made it easy to preview your ring at a jewelry store near you.

2. Reserve

Simply put down a credit card and we’ll prepare your order for a Free In-Store Preview.

3. Preview

We’ll then handcraft your ring and have it ready at a store or WeWork near you to preview. You'll receive an email when your item is ready for preview at a jeweler. For Free In-Store Preview at a WeWork or Regus, a Ritani representative will email you to schedule an appointment.

4. Love or Leave

If it’s not exactly what you had in mind, there’s absolutely no pressure to take it home.


To preview your diamond for free, select "Preview" as the delivery method in checkout. Then select a store, WeWork, or Regus location near you. 

 

Frequently Asked Questions

What is WeWork?

WeWork is a coworking space located in 120 cities across the U.S. At Ritani, we have access to select WeWork locations to allow customers to preview their ring or loose diamond. A Ritani representative will meet you at your desired WeWork location to show you your ring or loose diamond on the day of your appointment. You MUST make an appointment in advance to preview your ring at a WeWork. The benefit of previewing your ring at WeWork is that you get one on one undivided attention from the representative, who will answer any questions you have about the ring and walk you through its qualities. 

What is Regus? 

Regus is very similar to WeWork - it's a coworking space with thousands of locations across the U.S. At Ritani, we have access to select Regus locations to allow customers to preview their ring or loose diamond. A Ritani representative will meet you at your desired Regus location to show you your ring or loose diamond on the day of your appointment. You MUST make an appointment in advance to preview your ring at a Regus. Appointments are only available Monday through Friday. The benefit of previewing your ring at Regus is that you get one on one undivided attention from the representative, who will answer any questions you have about the ring and walk you through its qualities. 

Does Ritani have actual stores?

When you preview your ring at a local jeweler, you are previewing it at a partner store - NOT an actual Ritani location. Ritani does not have physical stores. 

Does it matter where I preview the item?

If possible, we recommend previewing your item at a WeWork or Regus for a more personalized, relaxed experience.

Is it really free?

Yes, it really is. We understand you’re about to make an important investment, and we want you to feel totally comfortable with your purchase. All we ask is that you provide a good faith credit card to show that you can buy the ring or loose diamond if you choose to do so. If you decide not to purchase anything, we release the hold on your credit card. You pay nothing.

Couldn’t I just drive to a jeweler to preview a ring?

You could, but what they’ll be showing you is a ring set with cubic zirconia, not a diamond. This free service allows you to see the actual diamond you are considering buying.

Am I obligated to buy the item I preview?

Nope. We get that you want to find the perfect engagement ring or loose diamond, and if you’re not satisfied with what you see, there is zero obligation to buy it.

What happens to the ring if I don’t buy it?

Every Ritani ring is one of a kind and made to order. If you don’t buy the ring from your free preview, we melt the metal down and return the diamond to our inventory.​

Am I responsible if anything happens while the item is being shipped?

No. The jeweler takes full responsibility for your preview item. There’s no risk to you.

How will I know when my item is ready for preview at the jeweler?

You will receive an email when your item has arrived at the jeweler. There is no appointment necessary to view your item. Just make sure you arrive before your preview window is closed. Your item will remain at the jeweler for seven days.

Is Free In-Store Preview available outside of the United States?

Free In-Store Preview is only available in the U.S.

More Questions? 


Give Us A Ring
1.888.9RITANI (1-888-974-8264)


Email Us
Send your questions to [email protected]