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Ritani experts are available from 8-midnight ET M-F, from 10-7 ET Saturdays and 12-9 Sundays by phone or chat.
1.888.9RITANI (1.888.974.8264) or Chat now

Email Us: Send your questions to

Connect with Us:

Mailing Address: Send correspondence to Ritani, 30 Dr. Martin Luther King Blvd., White Plains, NY 10601

Frequently Asked Questions

Who Is Ritani?

Ritani was started by a family of jewelers, and we retain the same pride in our workmanship as we did on the day we opened our doors. Our jewelry is distributed throughout the world and you can most likely find Ritani jewelry at a fine jeweler near you. Today Ritani is the brand behind the popular Halo-style engagement rings. You’ll recognize other signature jewelry styles as uniquely Ritani.

What if I want to see the ring before I pay for it?

Ritani is unique in that we have relationships with jewelers across the country, and can ship your selection to a fine jeweler near you. This allows you the convenience of shopping online, and the ability to see your choice – even try it on – before you buy.
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What is Ritani's return policy?

Ritani has a 30-day, no questions asked return policy. We're so confident you'll love your item we'll cover the cost and insurance of your return shipment.

How can I check my order status?

When you completed your order you received an email containing an order number. At any time, you can enter that number here and view the status of your order.

Shipping Internationally? Please see our International FAQ

How do I know ordering is safe?

Ritani’s Web site uses latest security technology to ensure your information, and your credit card number is safe. Not only that, but when ordering an engagement ring, your ring is insured to your doorstep. If your order doesn’t meet your expectations, it will be insured on its return trip as well.

Select Jewelers


  • 1961 Chain Bridge Road
  • Tysons Corner, VA

A Jeweler Nearest You

Store Locator

Two by London

  • 2032 Northern Boulevard
  • Manhasset, NY
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