Terms and Conditions
Last updated: Mar 13, 2016
Product availability and pricing
If the piece of jewelry or diamond you were interested in is no longer available, call us and we can tell you when the jewelry item will be back in stock, or we can help you find a similar diamond. There are times when a diamond or jewelry item may be sold before we are able to remove it from the Sites. If this happens and you order an item that is no longer available, you will be contacted so that we can help you find something similar.
Data, including prices, may be inaccurately displayed on our Sites due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our customer service representatives at firstname.lastname@example.org or 1.888.9RITANI (1.888.974.8264).
Ownership and Copyright
The Sites are owned and operated by Ritani.com. Unless otherwise noted, all design and content included therein, including text, graphics, logos, icons, images, artwork, audio and video clips and software (“Content”) is the property of Ritani (or is used under license to Ritani) and is protected by United States and international copyright laws. Ritani reserves all right, title and interest in and to such Content.
Ritani, Ritani.com, and other marks indicated on the Sites are trademarks and/or service marks of Ritani or its affiliates. Other graphics, logos, headers, icons, scripts and service names are also trademarks or trade dress of Ritani. Ritani's trademarks, service marks and trade dress may not be used in connection with any product or service that is not Ritani's, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits Ritani. All other trademarks related to the products sold on the Sites are the sole property of their respective owners.
Use of Sites
Ritani's Sites and content are intended solely for personal and non-commercial use by visitors and online shoppers. Any use of any Ritani Sites or accompanying content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any Ritani Sites. However, you may download, electronically copy and print any of the content of Ritani Sites for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any Ritani Sites in any manner that may be harmful to its operation or content.
Modification to sites
Ritani reserves the right to modify or discontinue, temporarily or permanently, the Sites (or any part thereof with or without notice. You agree that Ritani shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Sites.
By submitting your information to Ritani, you are defaulted to an opt-in status (except for regions outside of U.S.) which will apply for all email communications with Ritani, including administration, marketing, event planning, email discussion lists, and other uses as described on the Sites.
You can view and change your opt-in status at any time from your account on Ritani.com, but always have the opportunity to opt-out via a link in the footer of all non-transactional email messages sent by Ritani.com. Alternatively, you can email us at email@example.com. Some communications (e.g., important account notifications and billing information) are considered transactional and are necessary for all Ritani customers.
Comments and suggestions
We appreciate hearing from our customers and welcome your comments and suggestions regarding Ritani's Sites and the products offered for sale by Ritani, provided that such comments and suggestions are not illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion.
If you do submit comments or suggestions, you should be aware that Ritani's policies do not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those that we have specifically requested. Ritani values your feedback on our products and our service but requests that you be specific in your comments and not submit creative ideas, inventions, suggestions or materials. Any feedback, comments or suggestions that you do send to Ritani will become the property of Ritani and shall not be subject to any obligation of confidentiality on the part of Ritani. Ritani shall not be liable for any use or disclosure of any such feedback, comments or suggestions. Ritani shall be entitled to unrestricted use of any such feedback, comments or suggestions for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person who submitted the information.
Ritani respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify Ritani of your infringement claim in accordance with the procedure set forth below.
Ritani will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to Ritani’s Copyright Agent at [firstname.lastname@example.org] for (Subject line: “DMCA” Takedown Request). You may also contact us by mail or facsimile at:
Attention: Copyright Agent
30 Dr. Martin Luther King Blvd.
White Plains, NY 10601
To be effective, the notification must be in writing and contain the following information:
If you believe that your User Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the content in your User Content, you may send a written counter-notice containing the following information to the Copyright Agent:
If a counter-notice is received by the Copyright Agent, Ritani will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at your sole discretion.
Repeat Infringer Policy
In accordance with the DMCA and other applicable law, Ritani has adopted a policy of terminating, in appropriate circumstances and at Ritani 's sole discretion, members who are deemed to be repeat infringers. Ritani may also at its sole discretion limit access to the Sites and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Ritani makes all reasonable efforts to display the products listed for sale on its Sites as accurately as possible. However, the colors we use, as well as the display and color capabilities of your computer monitor, will affect the colors that you actually see on your screen. Ritani cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. In addition, Ritani does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While Ritani makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Ritani reserves the right to refuse sale of that item. If the pricing error is discovered after payment has been finalized, Ritani reserves the right to cancel the sale and refund the transaction in full. If a product offered by Ritani is not as described, your sole remedy is to return it in unused condition.
Ritani's Sites contain links to web sites that are not maintained by Ritani. We try to include links to only those web sites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such web sites will not change without our knowledge. The inclusion of a link in Ritani Sites does not imply Ritani's endorsement of the web site. If you decide to use any links to access other web sites, you do so at your own risk.
Free In-store Preview
Free In-Store Preview may not be available in all areas.
Disclaimer of Warranties and Limitation of Liability
THE MATERIALS AND INFORMATION PROVIDED BY RITANI ON ANY OF ITS SITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RITANI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITE(S) OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON ITS SITE(S). YOU AGREE THAT YOUR ACCESS TO, AND USE OF ALL RITANI SITES(S) IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, RITANI DISLCAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RITANI DOES NOT WARRANT THAT ITS SITE(S), ITS SERVERS, OR EMAIL SENT FROM RITANI ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RITANI WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM USE OF THE SITES, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that Ritani is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.
The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you nay have additional rights. However, in no event shall Ritani's aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to Ritani by you for accessing Ritani's Sites.